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Cooling Off Period
What Expats in Singapore Need to Know
Understand how the cooling off period protects you when purchasing health insurance.
What is a Cooling Off Period?
A cooling off period is a set number of days after you buy a health insurance policy when you have the right to cancel it and receive a refund. This allows you to review your policy, reconsider your choice, and ensure it meets your needs — without being locked in immediately.
For expats in Singapore, this period offers a valuable safeguard as you adjust to a new environment and assess your healthcare needs.
How Does It Work?
Duration: Most health insurance providers offer a cooling off period of 14 to 30 days from the start of your policy.
Eligibility: You must not have made any claims during this time.
Process:
Notify your insurer in writing that you wish to cancel.
The insurer refunds your premium, minus any admin charges.
Your coverage ends, and no further obligations apply.
💡 Tip: Always check the exact cooling off period and terms in your policy documents.
Risks and Considerations
Limited window: If you miss the cooling off period, cancelling may be harder and could involve penalties or no refund.
No claims allowed: If you use your insurance during the cooling off period (for example, seeing a doctor), cancellation rights usually no longer apply.
Policy gaps: Cancelling your policy means you’ll be uninsured until you arrange a replacement plan.
Benefits and Key Takeaways
Time to review: The cooling off period gives you peace of mind that you can reconsider your choice.
Financial protection: Avoid being tied to a plan that isn’t right for you.
Easy exit: Cancelling during this period is usually simple and low-cost.
Next Steps
Thinking of cancelling your health insurance, or unsure if your policy is the best fit? Let Interexpat guide you — we specialise in helping expats in Singapore find the right cover from the start.
